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Vision Care Information

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Find quick answers to your questions below...

Frequently Asked Questions
• Advice For First-Time Contact Lens Wearers
• Contact Lens Safety
• How Long Does It Take To Ship My Order?
• How To Choose Colour Contact Lenses
• How To Get Fitted For Contact Lenses
• How To Handle Your Contact Lenses
• How To Order Lenses From Web Eye Store
• Wearing Schedules For Contact Lenses
• What Are Contact Lenses?
• What To Expect During a Contact Lens Fitting
• What You Need to Know About Ordering Contacts on the Internet via Mail-Order
• When Should Contact Lenses be Replaced?
• Who Can I Ask Another Question About Contact Lenses Or Your Store?

Order Status
• Has my order shipped?
• How do I change quantities or cancel an item in my order?
• How do I track my order?
• My order never arrived.
• An item is missing from my shipment.
• When will my backorder arrive?

My Account
• How do I create an account?
• How do I edit my account information?
• How much is my shipping?
• I forgot my password.
• How do I return my product?
• I received the wrong product.
• What is your return policy?
• When will my order ship?

Pricing and Billing
• Can I use my FSA money for contacts?
• Do I have to pay sales tax?
• I have a question on my charges.
• I need a copy of my receipt/invoice.
• When will my credit appear on my account?

Buyer's Guide
• How do I buy/redeem a gift certificate?
• How do I find my product?
• How do I navigate the site?
• How do I use a coupon?

All information, articles, photos, images, logos, and content Copyright © Eye Store Holdings LLC. All Rights Reserved. Web Eye Store is a contact lens replacement seller. We can only sell you contacts that were prescribed by your doctor and that you are currently successfully wearing. Any materials provided on this web site are for informational purposes only. We do not dispense any medical advice. If you are having any eye discomfort, watering, vision change or redness, remove your lenses immediately and consult your eye care professional before wearing lenses again. Powered by Volusion.